At Themesshop.in, we provide 100% genuine and original digital products (WordPress themes, plugins, and licenses). Please read our refund policy carefully before making a purchase:
No Refund on Digital Products
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All our products are non-tangible digital goods delivered electronically.
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Once a product/license is purchased and delivered, we cannot offer refunds, exchanges, or cancellations.
Exceptions (Refund Applicable Only If)
We will issue a refund only in the following cases:
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You were charged twice for the same product (duplicate payment).
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The product was not delivered to your registered email within 24 hours of purchase, and our support team failed to resolve it.
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The product license key provided by us is invalid or not working, and our support team cannot provide a replacement.
Before Requesting a Refund
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Please make sure you have carefully read the product description and checked compatibility with your WordPress version, theme, and hosting.
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For any issues, our support team will assist you in installation, activation, and updates before considering a refund.
How to Request a Refund
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Send an email to ankitsharmadir@gmail.com with your order ID and payment receipt.
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Our team will review the request and respond within 48 hours.
Important Notes
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We do not issue refunds for customer mistakes such as buying the wrong product, lack of technical knowledge, or change of mind.
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By purchasing from Themesshop.in, you agree to this Refund Policy.
